As pharmacies have become busier and busier over the past few decades, many suburban pharmacies have begun to offer drive-up service. For many busy patients, drive-up windows are a convenient way to drop off or pick up prescriptions, voiding the need to park and get out of the car. However, conducting such important business through a drive-up window may increase the risks of a Maryland pharmacy error.
A recent case illustrates a common pharmacy error that occurred through a drive-up window. According to an industry news source that analyzed the court’s opinion, a woman intended on picking up two prescriptions for her husband through the defendant pharmacy’s drive-up window. The woman’s husband had Alzheimer’s Disease and high blood pressure. Rather than providing the woman with her husband’s prescribed medication, the pharmacist at the drive-up window gave her alprazolam and sertraline. Both drugs were intended for a patient with the same last name as the woman’s husband.
The woman took the medication home and administered it to her husband. Within a few hours, she woke up to her husband calling her name. She found him lying on the floor, and he could not get up. There were no tripping hazards nearby. It was later determined that he sustained a broken hip in the fall.