Over the past decade, many pharmacies began to offer free shipping to encourage patients to order their prescriptions online, over the phone, or through the mail. It seems pharmacies hoped that by decreasing foot traffic in their brick-and-mortar locations, they would be able to reduce their labor costs and run more efficiently. After offering free shipping for several years and developing a consistent number of online orders, pharmacies are now doing away with free shipping.
Some experts point out that as pharmacies begin to charge for shipping again, patients will no longer order their prescriptions online and will head into the pharmacy to obtain their medication. According to a recent industry news report, experts noticed an increase in the rate of pharmacy errors over the past few months, which correlates with the abolition of free shipping. If you believe a pharmacist has erred in your prescription, reach out to a Maryland pharmacy error attorney.
Experts argue that the sudden and perhaps unexpected increase in foot traffic in retail pharmacy locations is creating a busy workplace for pharmacists, who feel increased time pressure to fill patients’ prescriptions promptly. The experts point out that roughly half of all prescription errors occur in the retail pharmacy setting, and one of the primary reasons for this is because pharmacists are overworked. Indeed, most of the causes of a prescription error can be traced back to a lack of diligence or attention, which is often due to the heavy burden placed on individual pharmacists.