In light of the COVID-19 global pandemic, many pharmacies have been stretched to their limits because pharmacists are often manning the phones, the drop-off and pick-up area in the pharmacy itself, dealing with drive-through customers, and giving out vaccinations—all at the same time.
No matter how busy a pharmacy or pharmacist team is, however, consumers should be able to trust that the medication they are receiving is correct. Because pharmacists must exercise extreme attention to detail when prescribing medication down to the type, dose, and patient who is receiving the prescription, when a mistake is made, it can often have devastating consequences. When pharmacies are especially busy and prone to mistakes, it is more crucial than ever that they are held accountable for any injuries or issues their mistakes may cause.
According to a recent local news report, a Baltimore pharmacy has temporarily stopped administering COVID-19 vaccines because its staff has been stretched to its limits. In addition to the global pandemic resulting in a greater demand for pharmacy services, a state-required audit of Maryland pharmacies has pushed already busy pharmacies to their breaking point. Although the state of Maryland offered an extension, the owner of the Baltimore pharmacy stated that holding off for a few extra weeks simply would not be enough.